WORLDSOURCE PRIVACY INFORMATION
Your privacy is important to Worldsource Wealth Management and its subsidiaries, Worldsource Financial Management Inc., and Worldsource Securities Inc, and affiliates (collectively “Worldsource”). To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected, used and disclosed.
The Information We Collect
This notice applies to all information collected on or submitted to the Web site or via e-mail communications. In order to improve our services to you, we may ask you to voluntarily complete surveys from time to time. If you do not wish to participate in a survey, simply decline to participate when asked.
The Way We Use Information
We may require the use of cookies so that our servers can identify a specific user and ensure that only that user sees their information. Cookies generated by Worldsource can only be read by our servers, thanks to special software installed and maintained on our servers. We do not use cookies for any other purposes. In the future, visitors to the secure (log-in) areas of the Worldsource Web site must have cookies enabled in their browsers.
We may collect and/or share aggregate statistics with our marketing and advertising partners and contractors or consultants to better understand our audience demographics and how our audience interacts with our webpages. We do not share information about individual users with any third party without your express consent. At all times we reserve the right to disclose information where required by law; to comply with valid legal processes such as a search warrant, subpoena or court order; to protect our company's rights and property; or during emergencies when safety is at risk.
In future, we may provide our members with a newsletter service with updates on the latest products, promotions, sales and new additions to the Web site. You may at any time unsubscribe from our newsletters by following the unsubscribe instructions in any E-mail you receive from us.
Visits/Purchases Made On Other Web Sites
Other Internet sites accessible through this Web site have their own privacy policies and data collection practices. We strongly encourage you to review the privacy policies of any site before providing any personal information. Worldsource is not responsible for the actions of third parties.
Your Consent
By using this Web site and otherwise submitting or disclosing personal information to Worldsource, you agree that we may collect, use and disclose personal information for the purposes for which the information was collected and in accordance with this Privacy Policy. IF YOU DO NOT AGREE, PLEASE DO NOT SUBMIT ANY PERSONAL INFORMATION TO THIS WEB SITE OR VIA E-MAIL COMMUNICATIONS. Please check back frequently to see any updates or changes to our Privacy Policy. Your continued use of the Web site following the posting of changes to this Privacy Policy will mean you accept and agree to be bound by such change.
Collection, Use and Disclosure of Personal Information
The purpose for which Worldsource will collect, use and disclose your personal information is central to our providing you with our services. We believe that we cannot continue to provide you with those services if you object to our collecting, using and disclosing your information for those purposes. Worldsource will therefore consider that your continuing to maintain your account with us constitutes your consent to our continuing to collect, use and disclose your personal information as described above. In future, if Worldsource identifies a new purpose for collecting, using or disclosing your information, we will seek your consent before doing so.
The Necessity for Personal Information
Throughout the course of our relationship with you, Worldsource and your advisor (on our behalf) collect personal information from you. This information typically includes “know your client” information about your personal circumstances, including your financial situation and your investment objectives, as well as information about your investments, banking information and social insurance number. Worldsource uses such personal information only for the purposes of administering your account with us (including but not limited to buying and selling securities on your behalf, and reporting to you), and complying with legal and regulatory requirements.
Disclosing Personal Information
Worldsource may use external and related service providers for services such as printing services, mail services, distribution services, information technology services, administrative services, and marketing services. Worldsource may change service providers or enter into an agreement with new service providers. Where personal information is provided to Worldsource’s service providers, to perform the various services they provide, Worldsource will contractually require them to protect the personal information in a manner that is consistent with Worldsource’ privacy policy.
Worldsource may also disclose information to the Canadian Investment Regulatory Organization (“CIRO”) and provincial securities commissions, to comply with regulatory obligations (such as trading surveillance, regulatory audits, investigation of potential violations, enforcement or disciplinary proceedings and regulatory reporting).
Worldsource does not disclose your information to any other organizations to use for their own purposes, and in particular never sells or trades your personal information.
Protecting Personal Information
We apply the necessary and appropriate security measures to protect your personal information against unauthorized access and misuse. We use a variety of security measures including:
- physical measures, such as locked fireproof cabinets, restricted access to offices and document shredding; organizational measures, such as restricted access to files and data centers;
- technological measures, such as network security, strong authentication and data encryption, password protection; and
- ongoing employee privacy and data security training.
Administering Personal Information
In representing us, your advisor is acting on our behalf. Many of our advisors are also licensed to sell other products, and may wish to provide advice and services to you in that capacity. If they do so, they are not acting on our behalf, and they will communicate with you themselves with respect to any other use or disclosure of the personal information they have collected on our behalf.
Quebec Residents
In the Province of Quebec, for the “object” of administering your account and complying with legal and regulatory requirements, Worldsource creates a file containing your personal information. Only those employees whose job functions involve matters related to the “object” of the file will have access to this information. If you wish to review or make changes to your file, you may do so by making a written request to 625 Cochrane Dr., Suite 700, Markham, Ontario, L3R 9R9.
Privacy Officer
If you have any comments, inquiries or complaints about our handling of your personal information, we encourage you to contact your advisor at his/her branch office. Alternatively, you may contact our Privacy Officer at:
Worldsource Wealth Management
625 Cochrane Drive, Suite 700
Markham, Ontario L3R 9R9
Fax: (905) 415-0184
E-mail: privacy@worldsourcewealth.com